Effective from: 1st March 2026

GK Driving Tuition respects your privacy and is committed to protecting your personal information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our services.

Information We Collect

• Identity Information – Name, date of birth, and driving licence details.
• Contact Information – Email address, phone number, postal address.
• Booking Details – Lesson dates, times, type of lesson, payment information.
• Vehicle Information – Details of your personal vehicle if used during lessons.
• Health Information – Any medical conditions, disabilities, or accessibility requirements relevant to lessons.
• Communication Records – Emails, messages, or calls with GK Driving Tuition.
• Technical Data – IP addresses, browser type, device information, and website usage statistics when using our online booking platform.

How We Use Your Information

• To provide and manage your driving lessons efficiently.
• To process payments and confirm bookings.
• To comply with legal obligations, including DVSA reporting.
• To personalise your learning experience and provide support for disabled learners.
• To communicate important updates, changes, or promotions regarding lessons.
• To improve our website, services, and booking system.
• To respond to enquiries, complaints, or feedback professionally and promptly.

Legal Basis for Processing Data

• Contractual Necessity – To deliver the lessons you booked.
• Consent – When you opt-in to marketing communications or special updates.
• Legal Obligation – Compliance with DVSA or HMRC regulations.
• Legitimate Interests – To improve services, maintain security, or manage bookings efficiently.

Sharing Your Information

• Payment Processors – Securely handling your online payments.
• Government Authorities – DVSA, HMRC, or other regulatory bodies when required by law.
• Insurance Providers – For certain lesson types such as Motability support or Pass Plus.
• Professional Advisors – Accountants, auditors, or legal advisors, strictly for business purposes.

GK Driving Tuition does not sell or lease your personal data to third parties for marketing purposes.

Cookies and Website Tracking

Our website uses cookies to improve functionality, analyse traffic, and enhance the booking experience.

• Necessary cookies for website operations.
• Analytics cookies to monitor site usage anonymously.

You can manage or disable cookies via your browser settings, though some functionality may be affected.

Data Retention

Personal data is retained only for as long as necessary to provide services, comply with legal obligations, or resolve disputes.

• Lesson records: Up to 7 years for compliance with UK driving instruction standards.
• Financial records: 7 years for HMRC requirements.
• Marketing consent data: Until you withdraw consent.

Once retention periods expire, data will be securely deleted or anonymised.

Your Rights

• Right to Access – Request copies of personal data we hold about you.
• Right to Rectification – Correct inaccuracies in your personal data.
• Right to Erasure – Request deletion of your personal data, where lawful.
• Right to Restrict Processing – Limit how your data is used in certain situations.
• Right to Object – Object to processing for marketing or legitimate interests.
• Right to Data Portability – Receive a copy of your data in a structured, machine-readable format.

Requests should be made in writing to [Insert Email]. We will respond within one month, or notify you if an extension is required.

Security of Your Data

• GK Driving Tuition uses appropriate technical and organisational measures to protect personal data, including encrypted digital storage and secure online payment systems.
• Access to personal data is restricted to authorised staff only.
• While we strive to ensure security, no method of transmission over the internet can guarantee 100% security.

Children and Young Learners

• GK Driving Tuition only provides lessons to learners legally allowed to drive in the UK.
• Where learners are under 18, parental or guardian consent is required to collect personal information.
• Parents/guardians may exercise the rights listed above on behalf of the learner.

Marketing Communications

• We may contact learners with updates, promotions, or relevant offers if consent has been given.
• Learners can opt out of marketing communications at any time by unsubscribing or contacting [Insert Email].

Complaints and Concerns

• Complaints regarding data handling should be submitted to [Insert Email].
• If you remain dissatisfied, you can contact the Information Commissioner’s Office (ICO): https://ico.org.uk

Changes to This Privacy Policy

• GK Driving Tuition may update this policy periodically.
• Significant changes will be communicated via our website or email notifications.
• Continued use of services after updates constitutes acceptance of the revised policy.